Frequently Asked Questions

When will my order ship?

Our current processing time is 5-7 business days

Can you further customise products?

Yes! We are always happy to help with what ever changes you like!

Send us a message to discuss further.

What pen should I use?

We recommend fine tip markers or a ball point pen to write on our plaques and height charts.

All our plaques and height charts come with a free pen test card made of the same wood where you can test markers to help you pick which works best for you.

How do I hang my height chart?

How to hang:
Our hight charts should be hung 47.5cm from the floor.
Measure from the floor to the bottom of the height chart.
Alternatively measure 50cm from the floor and place the first 50cm cut out at that mark.

We recommend hanging the pieces with 3M velcro strips available at Supermarkets, Kmart, Big W, Amazon, Bunnings or your local hardware store to prevent damage to walls.

You still need help?

If the FAQ above did not answer your questions, you may ask for help from our support team by contacting us directly via email.